HR 5992
119th Congress
House
Armed Forces and National Security
Department of Veterans Affairs
Social Security Administration
Telephone and wireless communication
Stuck On Hold Act
Introduced: November 10, 2025
Introduced by:
Calvert, Ken
Republican
· California
See on congress.gov
Everywhere this bill has been
3 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Nov 17, 2025
Referred to the Subcommittee on Economic Opportunity.
Nov 10, 2025
Referred to the House Committee on Veterans' Affairs.
Nov 10, 2025
Introduced in House
Plain-English summary
Stuck On Hold Act
This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
What's happening now
Referred to the Subcommittee on Economic Opportunity.
Committees of jurisdiction
2