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United States Call Center Worker and Consumer Protection Act of 2019

Introduced: February 3, 2020 See on congress.gov
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This bill died when the 116th Congress ended
It never became law before the 116th Congress (2019–2020) adjourned, and bills don't carry over to the next Congress. It would have to be reintroduced. You can still save it for reference, but it won't receive updates.
 Everywhere this bill has been 3 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Jun 13, 2019
Referred to the Subcommittee on Consumer Protection and Commerce.
Jun 12, 2019
Referred to the Committee on Energy and Commerce, and in addition to the Committees on Education and Labor, Armed Services, and Oversight and Reform, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Jun 12, 2019
Introduced in House
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 Plain-English summary Congressional Research Service

United States Call Center Worker and Consumer Protection Act of 2019

This bill establishes restrictions on businesses that relocate call centers or redirect customer service calls to locations outside the United States.

Specifically, a business must notify the Department of Labor that it intends to move its customer service call center overseas and Labor must maintain a publicly available list of such businesses. Subject to narrow exceptions, a business appearing on such list is ineligible to receive federal grants or guaranteed loans for five years after the business is added to the list. Further, agencies must condition the awarding of government contracts on the requirement that any call center activity pursuant to the contract must be performed in the United States.

Additionally, the bill requires call center employees to disclose their physical location at the beginning of each call initiated or received, unless all employees of the business participating in the communication are located in the United States, among other exceptions.

What's happening now June 13, 2019

Referred to the Subcommittee on Consumer Protection and Commerce.

 Related & companion bills 1
  • S 1792 Identical bill United States Call Center Worker and Consumer Protection Act of 2019
 Bill text 1 version

Source documents hosted by congress.gov.

 Committees of jurisdiction 5
 Cosponsors 105
All 105 Democratic 73 Republican 4
D
Dingell, Debbie
Michigan · Oct 27, 2020
 D
Stevens, Haley M.
Michigan · Oct 20, 2020
Wexton, Jennifer
· Oct 20, 2020
 D
Levin, Mike
California · Oct 16, 2020
JOHNSON, EDDIE
· Sep 8, 2020
 D
Raskin, Jamie
Maryland · Sep 8, 2020
 D
Cleaver, Emanuel
Missouri · Jun 18, 2020
 D
Jayapal, Pramila
Washington · Jun 18, 2020
 D
Slotkin, Elissa
Michigan · Apr 3, 2020
 D
Waters, Maxine
California · Apr 3, 2020
Fortenberry, Jeff
· Mar 11, 2020
 D
Lee, Susie
Nevada · Mar 9, 2020
 D
Tlaib, Rashida
Michigan · Mar 9, 2020
Butterfield, G. K.
· Mar 4, 2020
Levin, Andy
· Mar 4, 2020
Luria, Elaine
· Mar 4, 2020
 D
Neguse, Joe
Colorado · Mar 4, 2020
 D
DeSaulnier, Mark
California · Mar 2, 2020
 D
Nadler, Jerrold
New York · Mar 2, 2020
 D
Ruiz, Raul
California · Mar 2, 2020
DOYLE, MIKE
· Feb 28, 2020
 D
Kaptur, Marcy
Ohio · Feb 28, 2020
 D
Keating, William R.
Massachusetts · Feb 28, 2020
 D
Wasserman Schultz, Debbie
Florida · Feb 28, 2020
 D
Evans, Dwight
Pennsylvania · Feb 26, 2020
Fudge, Marcia
· Feb 26, 2020
 D
Horsford, Steven
Nevada · Feb 26, 2020
 D
Takano, Mark
California · Feb 26, 2020
 D
Cisneros, Gilbert Ray
California · Feb 12, 2020
 D
Gomez, Jimmy
California · Feb 12, 2020
 D
Davids, Sharice
Kansas · Feb 11, 2020
 D
Jeffries, Hakeem S.
New York · Feb 5, 2020
 D
Larsen, Rick
Washington · Feb 5, 2020
Malinowski, Tom
· Feb 5, 2020
 D
Veasey, Marc A.
Texas · Feb 4, 2020
PRICE, DAVID
· Feb 3, 2020
Kennedy, Joseph
· Jan 28, 2020
 D
Lynch, Stephen F.
Massachusetts · Jan 24, 2020
 D
Morelle, Joseph D.
New York · Jan 24, 2020
 D
Welch, Peter
Vermont · Jan 24, 2020
 D
Sherman, Brad
California · Jan 14, 2020
 D
Adams, Alma S.
North Carolina · Jan 13, 2020
 D
Crow, Jason
Colorado · Jan 9, 2020
Deutch, Theodore
· Jan 9, 2020
 D
Garamendi, John
California · Jan 9, 2020
 D
Watson Coleman, Bonnie
New Jersey · Jan 9, 2020
Demings, Val
· Jan 7, 2020
 D
Norcross, Donald
New Jersey · Jan 7, 2020
 D
Sewell, Terri A.
Alabama · Jan 7, 2020
Perlmutter, Ed
· Dec 19, 2019
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APA
U.S. Congress. (2026). H.R. 3219: United States Call Center Worker and Consumer Protection Act of 2019. 116th Congress. Open America. https://openamerica.io/bill/116-HR-3219/
MLA
"H.R. 3219: United States Call Center Worker and Consumer Protection Act of 2019." 116th Congress, 2026, Open America, https://openamerica.io/bill/116-HR-3219/.
Bluebook (legal)
H.R. 3219, 116th Cong. (2026), https://openamerica.io/bill/116-HR-3219/.
Markdown link
[H.R. 3219: United States Call Center Worker and Consumer Protection Act of 2019](https://openamerica.io/bill/116-HR-3219/)
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