HR 3621
111th Congress
House
Commerce
Administrative law and regulatory procedures
Consumer affairs
Federal Trade Commission (FTC)
Marketing and advertising
Telephone and wireless communication
Call Center Consumer's Right to Know Act
Introduced: September 22, 2009
See on congress.gov
Everywhere this bill has been
3 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Sep 23, 2009
Referred to the Subcommittee on Commerce, Trade and Consumer Protection.
Sep 22, 2009
Referred to the House Committee on Energy and Commerce.
Sep 22, 2009
Introduced in House
Plain-English summary
Call Center Consumer's Right to Know Act - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of such call.
Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe.
Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.
What's happening now
Referred to the Subcommittee on Commerce, Trade and Consumer Protection.
Committees of jurisdiction
2