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HR 3621 111th Congress House Commerce Administrative law and regulatory procedures Consumer affairs Federal Trade Commission (FTC) Marketing and advertising Telephone and wireless communication

Call Center Consumer's Right to Know Act

Introduced: September 22, 2009 See on congress.gov
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This bill died when the 111th Congress ended
It never became law before the 111th Congress (2009–2010) adjourned, and bills don't carry over to the next Congress. It would have to be reintroduced. You can still save it for reference, but it won't receive updates.
 Everywhere this bill has been 3 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Sep 23, 2009
Referred to the Subcommittee on Commerce, Trade and Consumer Protection.
Sep 22, 2009
Referred to the House Committee on Energy and Commerce.
Sep 22, 2009
Introduced in House
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 Plain-English summary Congressional Research Service

Call Center Consumer's Right to Know Act - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of such call.

Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe.

Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.

What's happening now September 23, 2009

Referred to the Subcommittee on Commerce, Trade and Consumer Protection.

 Bill text 1 version

Source documents hosted by congress.gov.

 Committees of jurisdiction 2
 Cosponsors 2
All 2 Democratic 2
D
McCollum, Betty
Minnesota · Nov 16, 2009
 D
Sherman, Brad
California · Sep 23, 2009
Cite this page click to expand
APA
U.S. Congress. (2026). H.R. 3621: Call Center Consumer's Right to Know Act. 111th Congress. Open America. https://openamerica.io/bill/111-HR-3621/
MLA
"H.R. 3621: Call Center Consumer's Right to Know Act." 111th Congress, 2026, Open America, https://openamerica.io/bill/111-HR-3621/.
Bluebook (legal)
H.R. 3621, 111th Cong. (2026), https://openamerica.io/bill/111-HR-3621/.
Markdown link
[H.R. 3621: Call Center Consumer's Right to Know Act](https://openamerica.io/bill/111-HR-3621/)
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