Skip to main content
HR 2928 108th Congress House

Consumer's Relocation Protection Act of 2003

Official title: To amend title 49, United States Code, relating to improved consumer protection regulation of the household goods transportation industry, and for other purposes.

Introduced: October 10, 2003 See on congress.gov
Transportation and Public Works Administrative procedureAdministrative remediesCivil actions and liabilityCommerce
More subjectsShow fewer subjects
Commercial arbitrationCongressCongressional hearingsCongressional reporting requirementsConsumer complaintsConsumer protectionCrime and Law EnforcementData banksDepartment of TransportationElectronic government informationFederal-state relationsFines (Penalties)FraudFreight forwardersGovernment Operations and Politics
This bill died when the 108th Congress ended
It never became law before the 108th Congress (2003–2004) adjourned, and bills don't carry over to the next Congress. It would have to be reintroduced. You can still save it for reference, but it won't receive updates.
 Everywhere this bill has been 3 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Jul 28, 2003
Referred to the Subcommittee on Highways, Transit and Pipelines.
Jul 25, 2003
Referred to the House Committee on Transportation and Infrastructure.
Jul 25, 2003
Introduced in House
 Ask about this bill AI · grounded in the bill text

Have a question about what this bill does? Ask in plain English; the answer is drawn from the bill's actual text and official record, and it'll tell you when something isn't in the text rather than guess.

AI answers can be imperfect; always confirm against the full bill text.

 Latest action July 28, 2003

Referred to the Subcommittee on Highways, Transit and Pipelines.

 Plain-English summary Congressional Research Service

Consumer's Relocation Protection Act of 2003 - Authorizes States to exercise authority over motor carriers that engage in the intrastate transportation of household goods. Authorizes a State attorney general to bring a civil action against such a carrier in U.S. district court for injunctive relief and for a civil penalty.

Directs the Secretary of Transportation to: (1) prescribe practices and procedures that ensure the fair and equitable treatment of individual shippers that utilize brokers of household goods; (2) establish a working group of State attorneys general, State consumer protection administrators, and Federal and local law enforcement officials; (3) establish a complaint handling system to log individual shipper informal complaints, an annual complaint database, and a procedure for public access to such data; and (4) require an annual report from each motor carrier and freight forwarder providing household goods transportation.

Establishes civil and criminal penalties for holding household goods hostage (defined as refusing to relinquish a shipment upon payment of not more than 100 percent of a binding estimate for shipment plus the charges for additional services performed). Sets additional requirements for registration of motor carriers of household goods.

Requires every motor carrier providing transportation of household goods to: (1) conduct a physical survey of the goods to be transported and provide the shipper with a written estimate of charges; and (2) prepare a written inventory of all articles tendered by an individual shipper and accepted by the carrier.

Sets civil penalties for brokers violating this Act.

 Bill text 1 version

Source documents hosted by congress.gov.

 Committees of jurisdiction 2
Cite this page click to expand
APA
U.S. Congress. (2026). H.R. 2928: Consumer's Relocation Protection Act of 2003. 108th Congress. Open America. https://openamerica.io/bill/108-HR-2928/
MLA
"H.R. 2928: Consumer's Relocation Protection Act of 2003." 108th Congress, 2026, Open America, https://openamerica.io/bill/108-HR-2928/.
Bluebook (legal)
H.R. 2928, 108th Cong. (2026), https://openamerica.io/bill/108-HR-2928/.
Markdown link
[H.R. 2928: Consumer's Relocation Protection Act of 2003](https://openamerica.io/bill/108-HR-2928/)
Report a problem