Skip to main content
HR 7971 119th Congress House Taxation Computers and information technology Data collection, sharing, protection Government information and archives Internet, web applications, social media Tax administration and collection, taxpayers Telephone and wireless communication

Taxpayer Experience Improvement Act

Introduced: March 18, 2026 Introduced by: Schweikert, David Republican · Arizona See on congress.gov
Sign in to write a letter Sign in to watch
 Everywhere this bill has been 13 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Apr 28, 2026
Received in the Senate and Read twice and referred to the Committee on Finance.
Apr 27, 2026 · 3:22 PM EDT
Considered under suspension of the rules. (consideration: CR H3101-3104)
Apr 27, 2026 · 3:32 PM EDT
Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
Apr 27, 2026 · 3:32 PM EDT
On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H3102-3103)
Apr 27, 2026 · 3:22 PM EDT
DEBATE - The House proceeded with forty minutes of debate on H.R. 7971.
Apr 27, 2026 · 3:22 PM EDT
Mr. Smith (MO) moved to suspend the rules and pass the bill, as amended.
Apr 27, 2026 · 3:32 PM EDT
Motion to reconsider laid on the table Agreed to without objection.
Apr 9, 2026
Placed on the Union Calendar, Calendar No. 527.
Apr 9, 2026
Reported (Amended) by the Committee on Ways and Means. H. Rept. 119-607.
Mar 25, 2026
Ordered to be Reported in the Nature of a Substitute by the Yeas and Nays: 43 - 0.
Mar 25, 2026
Committee Consideration and Mark-up Session Held
Mar 18, 2026
Introduced in House
Mar 18, 2026
Referred to the House Committee on Ways and Means.
 Ask about this bill AI · grounded in the bill text

Have a question about what this bill does? Ask in plain English; the answer is drawn from the bill's actual text and official record, and it'll tell you when something isn't in the text rather than guess.

AI answers can be imperfect; always confirm against the full bill text.

 Plain-English summary Congressional Research Service

Taxpayer Experience Improvement Act

This bill requires the Internal Revenue Service (IRS) to provide certain information related to call volume, wait times, and other metrics. The bill also expands online taxpayer accounts and electronic access to federal tax return and refund information.

Specifically, the bill requires the IRS to provide in real time on its public website the number of callers for each applicable phone number extension that are (1) connected to speak with an IRS representative, (2) connected to speak with an automated system, and (3) waiting to speak with either an IRS representative or an automated system.

The website also must include

  • the longest wait time of any caller waiting to speak with an IRS representative;
  • the estimated wait time to speak with an IRS representative;
  • if a callback service is available or when such service is scheduled to be available; and
  • certain monthly metrics, including the average and median wait times and call lengths.

Further, the bill expresses the sense of Congress that, by 2028, the IRS should provide an option to receive a callback for any call that is not answered within five minutes.

Finally, the bill requires the IRS to make available (via website or mobile application) to any taxpayer certain information, including

  • tax returns, documents, notices, or letters sent to the taxpayer by the IRS or filed with (or sent to) the IRS by the taxpayer;
  • the status of a federal tax return or refund; and
  • an estimated date for receipt of a refund.
What's happening now April 28, 2026

Received in the Senate and Read twice and referred to the Committee on Finance.

 Related & companion bills 2
  • S 4302 Related bill Improving IRS Customer Service Act
  • S 3931 Related bill TAS Act
 Bill text 4 versions

Source documents hosted by congress.gov.

 Committees of jurisdiction 2
 Lobbying activity 1

Registered lobbyists who named this bill in their disclosure filings. Source: federal Lobbying Disclosure Act filings.

 Cosponsors 1
All 1 Democratic 1
D
Beyer, Donald S.
Virginia · Mar 18, 2026
Cite this page click to expand
APA
U.S. Congress. (2026). H.R. 7971: Taxpayer Experience Improvement Act. 119th Congress. Open America. https://openamerica.io/bill/119-HR-7971/
MLA
"H.R. 7971: Taxpayer Experience Improvement Act." 119th Congress, 2026, Open America, https://openamerica.io/bill/119-HR-7971/.
Bluebook (legal)
H.R. 7971, 119th Cong. (2026), https://openamerica.io/bill/119-HR-7971/.
Markdown link
[H.R. 7971: Taxpayer Experience Improvement Act](https://openamerica.io/bill/119-HR-7971/)
Report a problem