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HR 6656 118th Congress House Social Welfare Department of Veterans Affairs Social Security Administration Telephone and wireless communication

Stuck On Hold Act

Introduced: December 7, 2023 Introduced by: Calvert, Ken Republican · California See on congress.gov
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This bill died when the 118th Congress ended
It never became law before the 118th Congress (2023–2024) adjourned, and bills don't carry over to the next Congress. It would have to be reintroduced. You can still save it for reference, but it won't receive updates.
 Everywhere this bill has been 13 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Sep 25, 2024
Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
Sep 25, 2024
DEBATE - The House proceeded with forty minutes of debate on H.R. 6656.
Sep 25, 2024
Motion to reconsider laid on the table Agreed to without objection.
Sep 25, 2024
On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
Sep 25, 2024
Passed/agreed to in House: On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)
Sep 25, 2024
Considered under suspension of the rules. (consideration: CR H5776-5777)
Sep 25, 2024
Mr. Bost moved to suspend the rules and pass the bill, as amended.
Apr 17, 2024
Forwarded by Subcommittee to Full Committee (Amended) by Voice Vote.
Apr 17, 2024
Subcommittee Consideration and Mark-up Session Held
Mar 20, 2024
Subcommittee Hearings Held
Jan 11, 2024
Referred to the Subcommittee on Economic Opportunity.
Dec 7, 2023
Introduced in House
Dec 7, 2023
Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
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 Plain-English summary Congressional Research Service

Stuck On Hold Act

This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.

What's happening now September 25, 2024

Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.

 Bill text 3 versions

Source documents hosted by congress.gov.

 Committees of jurisdiction 4
 Cosponsors 3
All 3 Democratic 2 Republican 1
R
Webster, Daniel
Florida · Jul 25, 2024
 D
Thompson, Mike
California · Jun 11, 2024
 D
Cuellar, Henry
Texas · Dec 7, 2023
Cite this page click to expand
APA
U.S. Congress. (2026). H.R. 6656: Stuck On Hold Act. 118th Congress. Open America. https://openamerica.io/bill/118-HR-6656/
MLA
"H.R. 6656: Stuck On Hold Act." 118th Congress, 2026, Open America, https://openamerica.io/bill/118-HR-6656/.
Bluebook (legal)
H.R. 6656, 118th Cong. (2026), https://openamerica.io/bill/118-HR-6656/.
Markdown link
[H.R. 6656: Stuck On Hold Act](https://openamerica.io/bill/118-HR-6656/)
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