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H.R. 2689 118th Congress House

Trust in Government Act of 2023

Official title: To improve the service delivery of agencies and public perception of agency interactions, and for other purposes.

Introduced: April 18, 2023 See on congress.gov
Government Operations and Politics Agricultural prices, subsidies, creditAviation and airportsComputers and information technologyCongressional oversight
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Disaster relief and insuranceEmployee benefits and pensionsFederal-Indian relationsGovernment ethics and transparency, public corruptionGovernment information and archivesGovernment lending and loan guaranteesHealth information and medical recordsHealth technology, devices, suppliesHigher educationIntergovernmental relationsLicensing and registrationsMedicaidMedicareNutrition and dietPostal servicePoverty and welfare assistanceState and local government operationsStudent aid and college costsTax administration and collection, taxpayersVisas and passportsWorker safety and health
This bill died when the 118th Congress ended
It never became law before the 118th Congress (2023–2024) adjourned, and bills don't carry over to the next Congress. It would have to be reintroduced. You can still save it for reference, but it won't receive updates.
 Everywhere this bill has been 6 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
May 10, 2023
Subcommittee Hearings Held.
May 8, 2023
Referred to the Subcommittee on Water, Wildlife, and Fisheries.
Apr 28, 2023
Referred to the Subcommittee on Oversight and Investigations.
Apr 18, 2023
Referred to the Subcommittee on Transportation and Maritime Security.
Apr 18, 2023
Referred to the Committee on Oversight and Accountability, and in addition to the Committees on Foreign Affairs, Ways and Means, Natural Resources, Agriculture, Energy and Commerce, Education and the Workforce, Veterans' Affairs, Homeland Security, Small Business, and Armed Services, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.
Apr 18, 2023
Introduced in House
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 Latest action May 10, 2023

Subcommittee Hearings Held.

 Plain-English summary Congressional Research Service

Trust in Government Act of 2023

This bill directs the Departments of State, the Treasury, the Interior, Agriculture, Labor, Health and Human Services, Education (ED), Veterans Affairs, and Homeland Security (DHS), the Small Business Administration (SBA), and the Social Security Administration (SSA) to take specified steps to improve service delivery and public perception of agency interactions.

Such steps shall include

  • State setting up an online passport renewal process;
  • Treasury expanding electronic tax filing and offering support via secure e-mail;
  • ED creating a centralized loan repayment portal;
  • DHS taking action to reduce passenger wait times at airports;
  • the SBA streamlining online disaster assistance applications; and
  • the SSA developing a mobile-accessible, online process for applying or receiving benefits.

The Office of Management and Budget must designate a team of individuals to lead and support agencies initiatives to improve public perception of agency interactions.

 Bill text 1 version

Source documents hosted by congress.gov.

 Committees of jurisdiction 14
Cite this page click to expand
APA
U.S. Congress. (2026). H.R. 2689: Trust in Government Act of 2023. 118th Congress. Open America. https://openamerica.io/bill/118-HR-2689/
MLA
"H.R. 2689: Trust in Government Act of 2023." 118th Congress, 2026, Open America, https://openamerica.io/bill/118-HR-2689/.
Bluebook (legal)
H.R. 2689, 118th Cong. (2026), https://openamerica.io/bill/118-HR-2689/.
Markdown link
[H.R. 2689: Trust in Government Act of 2023](https://openamerica.io/bill/118-HR-2689/)
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