To impose a ban on the payment of bonuses to employees of the Internal Revenue Service until the Secretary of the Treasury develops and implements a comprehensive customer service strategy.
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| Date | Chamber | What was voted on | Result | Yes–No | |
|---|---|---|---|---|---|
| Apr 21, 2016 | House · vote #162 | On Passage | Passed | 260–158 | See who voted → |
Amendments propose changes to this bill. Members vote on amendments separately before the final bill vote. An agreed amendment becomes part of the bill; a failed amendment does not.
2 agreed to
| Amendment | Sponsor | Status |
|---|---|---|
| HAMDT 981 | – | Agreed to |
| HAMDT 980 | – | Agreed to |
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Received in the Senate and Read twice and referred to the Committee on Finance.
(Sec. 1) This bill prohibits the Department of the Treasury from paying a bonus, award, or similar cash payment to any Internal Revenue Service (IRS) employee until Treasury develops and submits to Congress a comprehensive customer service strategy that has been reviewed and approved by the Treasury Inspector General for Tax Administration.
The strategy must include: (1) appropriate telephone and correspondence levels of service; (2) a thorough assessment of which services the IRS can shift to self-service options; and (3) proposals to improve customer service over the short-term, the medium-term, and the long-term.
In developing the strategy, Treasury must consult with the National Taxpayer Advocate.
Treasury must submit semiannual reports to Congress on the status of its customer service strategy and actions taken to improve customer service.
(Sec. 2) No additional funds are authorized to be appropriated or otherwise made available to carry out this bill.
- Engrossed in House Formatted Text PDF Formatted XML
- Introduced in House Formatted Text PDF Formatted XML
- Referred in Senate Formatted Text PDF Formatted XML
- Reported in House Formatted Text PDF Formatted XML
Cite this page
U.S. Congress. (2026). H.R. 4890: To impose a ban on the payment of bonuses to employees of the Internal Revenue Service until the Secretary of the Treasury develops and implements a comprehensive customer service strategy.. 114th Congress. Open America. https://openamerica.io/bill/114-HR-4890/
"H.R. 4890: To impose a ban on the payment of bonuses to employees of the Internal Revenue Service until the Secretary of the Treasury develops and implements a comprehensive customer service strategy.." 114th Congress, 2026, Open America, https://openamerica.io/bill/114-HR-4890/.
H.R. 4890, 114th Cong. (2026), https://openamerica.io/bill/114-HR-4890/.
[H.R. 4890: To impose a ban on the payment of bonuses to employees of the Internal Revenue Service until the Secretary of the Treasury develops and implements a comprehensive customer service strategy.](https://openamerica.io/bill/114-HR-4890/)