Skip to main content
S 1536 112th Congress Senate Commerce Administrative law and regulatory procedures Business records Consumer affairs Federal Trade Commission (FTC) Government information and archives Telephone and wireless communication

NOTICE Act of 2011

Introduced: September 9, 2011 Introduced by: Schumer, Charles E. Democratic · New York See on congress.gov
Sign in to write a letter Sign in to watch
 Everywhere this bill has been 2 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Sep 9, 2011
Read twice and referred to the Committee on Commerce, Science, and Transportation.
Sep 9, 2011
Introduced in Senate
 Plain-English summary Congressional Research Service

Notification of Origin of Telecommunications and Internet Consumer Exchanges Act of 2011 or the NOTICE Act of 2011 - Requires a business entity that initiates or receives a customer service communication to require each of its employees or agents participating in the communication to disclose their physical location at the beginning of each such communication unless all involved employees or agents are located in the United States. Exempts any communication: (1) initiated by a consumer if the consumer knows or reasonably should know that the employee or agent is located outside the United States; or (2) related to the provision of emergency services.

Authorizes the Federal Trade Commission (FTC) to exclude certain classes or types of business entities or customer services communications from the requirements of this Act for exceptionally compelling circumstances that justify such exclusions.

Sets forth enforcement provisions.

What's happening now September 9, 2011

Read twice and referred to the Committee on Commerce, Science, and Transportation.

 Committees of jurisdiction 1