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Call Center Consumer's Right to Know Act of 2003

Introduced: November 17, 2003 See on congress.gov
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 Everywhere this bill has been 3 steps
Introduced
In committee
Reported out
Passed House
Passed Senate
To President
Became law
Nov 17, 2003
Read twice and referred to the Committee on Commerce, Science, and Transportation. (text of measure as introduced: CR S14966)
Nov 17, 2003
Sponsor introductory remarks on measure. (CR S14965-14966)
Nov 17, 2003
Introduced in Senate
 Plain-English summary Congressional Research Service

Call Center Consumer's Right to Know Act of 2003 - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of each call.

Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe.

Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.

What's happening now November 17, 2003

Read twice and referred to the Committee on Commerce, Science, and Transportation. (text of measure as introduced: CR S14966)

 Committees of jurisdiction 1
 Cosponsors 1
All 1 Democratic 1