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Call Center Consumer's Right to Know Act of 2003

Introduced: February 11, 2004 See on congress.gov

Everywhere this bill has been 3 steps

Introduced

In committee

Reported out

Passed House

Passed Senate

To President

Became law

Feb 24, 2004

Referred to the Subcommittee on Commerce, Trade and Consumer Protection.

Feb 11, 2004

Referred to the House Committee on Energy and Commerce.

Feb 11, 2004

Introduced in House

Plain-English summary Congressional Research Service

Call Center Consumer's Right to Know Act of 2003 - Directs each U.S. corporation or subsidiary that utilizes a call center to initiate telephone calls to, or receive calls from, individuals located in the United States to require each call center employee to disclose the physical location of such employee at the beginning of each call.

Requires such corporation or subsidiary to annually certify to the Federal Trade Commission (FTC) their compliance with such requirement. Subjects noncomplying corporations or subsidiaries to such civil penalties as the FTC may prescribe.

Directs the FTC to prescribe rules for effective monitoring and compliance with such requirement.

What's happening now February 24, 2004

Referred to the Subcommittee on Commerce, Trade and Consumer Protection.

Committees of jurisdiction 2